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Customer Responsibilities to Implement Hosted XWA


1. Customer Questionnaire

Submit configuration information to xDefenders by filling out the on-line questionnaire.

Only one questionnaire is necessary for all hosted services.

Enter the administative address to receive MailDefender notifications.

In addition please inform us of the following:

  • Number of Users

  • Your IP range (the IP range from which you will be accessing the xwa)

2. Technical Support

DNS changes and mail server configurations will need to be modified during this process.

Please contact appropriate service providers to perform tasks not handled by in-house personnel.

3. Prepare and send xDefenders a list of valid recipients

Please send a text file or document, one address per line with email address and display name.

Include all aliases, and distribution lists

4. For user-friendly access to your web mail, create an 'A' record for :


Please refer to the Hosted MailDefender documentation for MX changes necessary

5. Identify and send xDefenders the IP range that your email administrator will be coming from, when accessing the administrator functions.